Shipping & Refund Policies
All items are carefully packaged as to avoid any form of damage.
Kosaza provide FREE delivery on most of the products. Some items may have shipping charges depending on products. For International orders, the shipping charges are different for different items and is mentioned clearly on the product page. Also Prices may be different for different countries to account for shipping costs as sellers are free to set their prices and prices listed in INR are only for India.
The estimated time of delivery is within 2-3 working days for domestic orders and 6 working days for international orders. All orders get shipped within 1-2 days from the Seller’s warehouse.
Track the delivery of my order
All kosaza items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.
Kosaza has its own manufacturing unit. We will release our products without any defect. Kosaza will check the booked product with 100% quality and without any defective then only kosaza release that purchased a product to delivery. That’s why Kosaza will not refund to any purchased product. But we are giving an exchange offer. Once you the book your product customer can exchange that purchased product.
To exchange that order please call +91-8885 333 699 for an exchange approval request within 24 hrs of the receipt date of the product. Personalized or other customized product may not be exchange. We will exchange purchased product based on product original condition. The product must reach us back within 10 calendar days of the exchange approval.
Our focus is to complete customer friendly services and time safe, that’s why we are stick to this decision.
Kosaza.com does not permit the return of or offer refunds for the Product that is customized or stitched or any modified as per your use.
We have every record to purchased product ( Is Defective or not and Quality).